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Considering the increasing competitiveness and globalization of the markets, the added value that an enterprise can express is its real ability to produce quality. All the aspects that contribute to creation of quality must be examined, planned and monitored constantly on the basis of fixed rules and operational systems set to organize equipments, processes and personnel.

Assuring the quality of one’s performances means to reduce, and finally to remove, every possibility of error during production, objective attainable only through the systematic monitoring of the major variables, in order to verify that they comply with the standards of quality adopted.

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